–– FAQs
Questions? You're not the only one.
A few helpful answers to some of the things people often wonder about Nest.
⦿ Practical Support
⦿ Pet Support
⦿ Companion Support
⦿ Light Home Support
⦿ Nest Approved Services
–– SERVICE BOUNDARIES?
What Nest doesn't currently provide
Nest focuses on practical, everyday support and trusted local services.
Nest does not currently provide:
Personal care
Medical or nursing care
Specialist behavioural support
Emergency response services
Medication administration or management
Childcare / babysitting services
Customer transportation services
Services requiring regulated care provision
Nest welcomes enquiries from people with a wide range of needs. However, some situations may require specialist support that falls outside the services Nest currently provides.
Frequently asked questions
Nest is a lifestyle support service designed to make everyday life feel a little easier.
Support may include everyday help, pet support, companion visits and access to trusted local providers.
Nest offers support across several areas, including:
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Practical Support
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Pet Support
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Companion Support
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Nest Approved Services
If you're unsure whether your request fits — just ask. Life doesn't always fit neatly into categories.
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Nest is currently launching in Stalmine, Over Wyre and surrounding communities (approximately 5 mile radius).
The service area may expand over time as Nest grows.
Both may be possible depending on your needs and availability.
Whether you're looking for a one-off helping hand, occasional support or something more ongoing, we'd be happy to discuss what you're looking for.
Pricing can vary depending on the type of support, duration, location and individual requirements.
From pricing examples are available on the Services page, and we're always happy to discuss your needs before booking.Trust matters deeply to Nest.
The aim is to build a trusted network of carefully selected support workers and approved providers who align with Nest's values, approach and standards.
Appropriate checks, onboarding processes and role requirements will form an important part of this process.
Trust and safety are extremely important to Nest.
Where relevant to the role, DBS checks and appropriate onboarding processes will form an important part of how support workers are selected.
Specific requirements may vary depending on the type of support being provided.Yes — appropriate insurance and safeguarding considerations are an important part of how Nest is being built.
Insurance arrangements may vary depending on the service type, support worker or approved provider involved.
If you have questions about a particular service, we're always happy to discuss this with you.
Sometimes — depending on availability.
If you need support quickly, get in touch and we'll always do our best to help where possible.
That's completely okay.
Many requests overlap categories or don't fit neatly into a box.
We're always happy to have a friendly conversation and help point you in the right direction.